FAQ
Frequently Asked Questions
How long will my essential oil bottle last?
In most cases, an essential oil bottle lasts about a month. However, the actual duration depends on several factors, including the size of your diffuser, the concentration settings, and the programming schedule. Adjusting these variables allows you to maximize the lifespan of your oils while maintaining the perfect fragrance intensity for your space.
Can I set my Scent Diffuser to work on a schedule?
Absolutely! Our Electric Scent Diffusers can be programmed for working and resting intervals, as well as specific hours. For instance, you can set it to work for 30 seconds, rest for 30 seconds, and operate daily from 10 AM to 8 PM.
What materials are used in your Electric Scent Diffusers?
Our diffusers are crafted from plastic, durable aluminum and high-quality steel for superior performance and longevity.
Do you provide financing options?
Yes, we offer flexible financing options to make it easier for you to enjoy our premium aromatherapy products. Whether you're a business or an individual, our team can help you find a payment plan that fits your needs. Contact us today to learn more about our financing solutions and start transforming your space with GR SCENTS.
Are GR SCENTS Diffusers eco-friendly?
Definitely! Our diffusers are designed with eco-friendliness in mind.
Where do you ship?
We ship worldwide, offering efficient delivery and competitive rates.
What warranty do I have on my diffuser?
All GR SCENTS aroma diffusers come with a limited 1-year warranty.
What is your return and exchange policy?
If you’re not satisfied with your purchase, we offer a 14-day exchange or refund period. For details, visit our policy page: Refund Policy.
Do you sell commercial aroma diffusers?
Yes, we do! We’re happy to meet the aroma needs of businesses. Contact us at Support@grscents.com for inquiries.
Can your oils damage my floors or furniture?
No, our fragrance oils are cold-air diffused into nanoparticles, ensuring no residue is left on your floors or furniture.
For further questions, reach out to us at Support@grscents.com.
Frequently Asked Questions (FAQ) for Commercial Clients
1. What does the free one-week trial include?
The free trial includes the installation of a high-tech aroma diffuser system, chosen according to your business needs, and one fragrance from our collection. It’s the perfect opportunity to experience the benefits of our system without any commitment.
2. How many fragrances are available to choose from?
We offer over 30 premium fragrances designed to create unique environments. From fresh and citrusy scents to warm and sophisticated ones, you’ll always find an option that aligns with your brand identity.
3. Do I install the system myself, or does your team handle it?
Our aroma systems are installed by our professional technicians, ensuring everything is perfectly set up and operating from day one.
4. What is the coverage range of your aroma systems?
Our aroma systems offer coverage ranging from 150 square feet for small spaces to 10,000 square feet for large commercial areas. Our team will help you choose the model that best suits your needs.
5. What maintenance do the machines require?
We provide preventive and corrective maintenance services to ensure the machines operate optimally. Our technical support team is available 24/7 to address any questions or issues.
6. Can the fragrances be customized?
Yes, we offer options to customize fragrances to reflect your brand’s values and identity. This allows you to provide a completely unique experience for your customers.
7. What industries use your products?
Our systems are ideal for various industries, including hotels, gyms, retail stores, corporate offices, clinics, spas, and more. We tailor our solutions to the specific needs of each sector.
8. Are the products safe for customers and employees?
Yes, our fragrances are made with high-quality ingredients and comply with international safety standards. Additionally, our machines are efficient and safe for use in any commercial environment.
9. What is the delivery time for new orders?
Local orders within South Florida are delivered within 1-2 business days. For international shipments, such as Europe, delivery time may vary between 5-7 business days, depending on the location.
10. What if I am not satisfied with the product or service?
Your satisfaction is our priority. If you’re not satisfied, we offer flexible return policies and will work with you to quickly resolve any issues.
11. Can I change the fragrance during the contract?
Yes, you can request a fragrance change at any time. We want to ensure you find the perfect option for your business.
12. What payment methods do you accept?
We accept payments via bank transfer, credit, and debit cards. We also offer monthly invoicing options for your convenience.
13. Do you ship products outside of Miami?
Yes, we provide international shipping to any part of the world, including Europe, with tracking to ensure your order arrives in perfect condition.