If you are not satisfied with your purchase, we provide a 14-day exchange/refund window. To qualify for a return, your item must remain unused and in the original condition as received, including the original packaging.

Returning Items

You will need to cover the shipping costs for returning an item, and these costs are non-refundable. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.

To start an exchange or return, please email Support@grscents.com.